This roundtable highlighted the role of the diaspora's human capital in shaping Kosova’s workforce. Diaspora mentors and local beneficiaries mentees engaged in the Peer-to-peer Diaspora Mentorship Programme” showcased some of the achievements and feedback on the program’s impact over the years. In his welcoming remarks, our GERMIN Board Co-Chair Mr. Avni Mustafaj emphasized that these events celebrate the unwavering commitment of all involved in connecting the Albanian diaspora and fostering impactful mentorship and professional engagement to empower Kosovo’s workforce and communities.” Our dedicated moderator, Ms. Fatlume Halili, Senior Ecosystem Relationship Manager under the USAID Private-Led Workforce Development Activity, skillfully guided the discussion, ensuring diverse perspectives were shared. Mr. Xhelal Derguti, Coordinator of the Migration and Diaspora GIZ Project, underscored the importance of inclusivity in diaspora knowledge and skills exchanges. He highlighted that tailoring programs to address the unique challenges of women and non-majority groups, while creating equitable opportunities, significantly amplifies the broader social and economic impact of these initiatives. Diaspora mentors shared compelling stories about their mentorship experiences: Agnesa Belegu, Senior Game Designer, and Darsej Rizaj Co-founder and CEO of Digital School detailed their work on enhancing the gamified learning system, Houses 2.0. Focusing on narrative development and player engagement has helped the school create a dynamic learning environment that effectively balances educational content with gamification elements like goals, interaction, and feedback. R&D is important and this is a step in that direction. Shkelqim Sina, Senior Software Developer, discussed his guidance for teachers at Lutfi Musiqi High School in creating a student absence tracking app. The app not only improved administrative efficiency but also boosted teachers’ confidence in integrating technology into their daily routines, reports Adil Jusufi, a teacher of the school. Erblin Gashi, Executive Director of Eurofruti Company, shared insights on how mentorship around organic certification, packaging, and branding has positioned his company to compete more effectively in local and European markets. While unable to attend, Ilda Bruzja shared her reflections, noting, “Diaspora mentors are deeply motivated by the opportunity to give back, and their impact is enhanced when local counterparts are open to implementing innovative ideas and strategies.” Panelists concluded by highlighting the value of mentorship in bridging global expertise with local needs and the importance of adapting approaches to Kosovo’s unique context. Opportunities to come together, engage in discussions, and collaborate were highlighted as crucial for fostering agility and adaptability in addressing workforce challenges and driving impactful solutions. This roundtable discussion and the Peer-to-Peer Diaspora Mentorship Program are supported by the USAID Private-Led Workforce Development Activity, implemented by IREX, in partnership with GERMIN.

GERMIN organized a discussion roundtable on “Advocacy and Public Diplomacy of the Diaspora.” Panelists shared how their efforts have elevated Kosovo's international profile, improved diplomatic relations, and contributed to the development of social and economic initiatives. The discussion explored contributions to digital diplomacy, grassroots advocacy, and cultural promotion, highlighting the vital role of diaspora professionals in creating connections and strengthening global ties.  Behar Xharra, Co-Founder of GERMIN, began his opening remarks by sharing the inspiration behind GERMIN's creation. He described it as a seedling that initially leveraged the internet as a platform for digital diplomacy.  Blerinë Ukshini, Project Manager at GERMIN, presented the achievements and outcomes of the “Diaspora for Policy Development” project, supported by the regional Smart Balkans project. She emphasized that all activities aimed primarily to influence the improvement of policymaking processes in Kosovo by optimizing the contributions of the diaspora.  Elvira Dushku, Secretary General of the Basketball Federation of Kosovo, shared her experiences within the Federation, focusing on international competitions, the development of sports diplomacy, and gender balance within the Federation.  Vartan Marashlyan, Executive Director of Repat Armenia, shared examples from the Armenian diaspora, addressing the various challenges faced by countries like Armenia and Kosovo. He highlighted the importance of having ambitious goals with practical objectives.  Ariana Krasniqi, from the Civil Diplomacy Program in Denmark, a young woman born in Germany and raised in Denmark, shared her experience and her goal to return to her country of origin and contribute to civil diplomacy.  Bahri Cani, Moderator from Deutsche Welle, Germany, shared his perspective on categorizing the diaspora into three aspects: the first wave, which migrated for economic reasons; the second wave, which migrated for political reasons; and the third wave, which migrated for educational purposes.  Avni Mustafaj, Co-Chair of GERMIN’s Board, USA, underlined the importance of civil diplomacy, starting at the individual level and extending to larger communities to achieve common goals. He shared various advocacy examples, including efforts to meet leaders and convey clear messages about objectives. He emphasized the skill of capturing attention and making others listen to our demands. The roundtable highlighted the significance of organized advocacy efforts, digital engagement, and cultural initiatives in strengthening Kosovo’s relationships and global impact. This roundtable was conducted with the support of the regional project “SMART Balkans – Civil Society for Shared Values in the Western Balkans,” implemented by the Center for Promotion of Civil Society (CPCD) in cooperation with the Institute for Democracy and Mediation (IDM) and the Center for Research and Policy Making (CRPM), and financially supported by the Norwegian Ministry of Foreign Affairs (NMFA). The discussions during this roundtable are the sole responsibility of GERMIN as the project implementer and do not necessarily reflect the views of the Norwegian Ministry of Foreign Affairs (NMFA).

About the projectIn early 2024, supported by the U.S. Embassy in Tirana’s Small Grants Program, Germin launched “Diaspora Supporting Albanian Women Entrepreneurs.” This initiative strategically connected experienced mentors from the Albanian diaspora with women entrepreneurs in Albania, aiming to address critical challenges that women-led startups face, such as limited digitalisation, investments, and global expansion. Among the impactful pairings was London-based AI & Strategy expert Arta Statovci with Eldisa Cirogu, co-founder of Albanian startup Commercey/ Bot Medics Care - ​​this case study reveals how their collaboration led to transformative results.Goal: Transitioning from Local →  Global, Traditional →  Tech-firstEldisa Cirogu, founder of Commercey / Bot Medics Care, had a clear goal: to scale her healthcare business and compete on the global stage. However, she faced a dual challenge. Externally, the global healthcare sector was rapidly advancing with AI-powered health tech, becoming more competitive and presenting high barriers to entry. Internally, despite her determination to embrace a tech-first approach, she struggled to compete with global giants in the healthcare space due to her startup’s limited advanced AI expertise, skills, and resources.Action → Scaling with AI: Blended strategic & tech approach To address these challenges, her mentor designed the mentorship around three core principles: AI-powered design thinking & product-market fit: Use AI to uncover the root cause (not symptoms!) and refine the portfolio to focus on delivering products that meet both local and global market needs. Investor & revenue-driven AI roadmap: Set ambitious targets for AI to deliver measurable results within 100 days - outcomes no investor or client could ignore. No-code AI upskilling and solutions: First, validate demand and deliver results with no-code AI tools that don’t require deep AI expertise, then partner with AI companies for the next level. 100-Day AI Results: →Boosting ROI, growth, and operations By following these principles and a clear strategic direction, Commercey /Bot Medics Care achieved significant progress, transforming from a traditional healthcare startup into an AI-driven health tech model. Within the first 100 days, the company reported a 25% increase in ROI, a 20% growth in its client base, and a 30% reduction in operational costs. This transformation not only boosted efficiency but also demonstrated how AI can enhance customer service through personalized, data-driven solutions. As a result, Commercey Botmedics Care emerged as a competitive, innovative player in the global health tech industry, highlighting the profound impact AI can have on empowering women entrepreneurs.  Firsthand, mentee’s advice for women entrepreneurs, particularly from traditional backgrounds:→ “Don’t be afraid of AI. The right mentors will guide you in using AI to overcome challenges, grow your business, increase revenue, and enhance your brand—no matter your tech expertise or industry background - Eldisa Cirogu”. Next steps: → Creating a domino effect for Women Entrepreneurs with AI The Diaspora Supporting Albanian Women Entrepreneurs project has demonstrated that women-led startups, both in Albania and globally, can overcome systemic challenges and position themselves on a global scale by strategically leveraging mentorship and deploying AI—even without deep tech expertise. The strength of the AI mentorship model lies in its ability to offer personalization and scalability. It’s not limited to helping just one startup at a time; instead, it’s scalable, and with a community-driven approach, women can create, collaborate, and deliver with confidence. Reflecting on the experience, both the mentor and mentee, alongside Germin, expressed excitement to continue expanding this momentum and pursue purpose-driven collaborations. With support from program sponsors and investors, they aim to open new opportunities for other women entrepreneurs. For more information, feel free to directly connect with Germin, the AI & Strategy mentor Arta Statovci, or mentee and co-founder Eldisa Cirogu.